TEXT PROPOSAL FOR RENFE
Class Project
Postgraduate in UX Writing by Shifta
THE CHALLENGE
Purchasing a train ticket in Renfe might present the user with some confusing texts that might be frustrating for users.
THE CHALLENGE
- Seat in a silenced carriage
- Seat for people with reduced mobility
This proposals wanted to make the message simpler and added a visual element to help sum up the most important info*
This project was written in Spanish in order to serve the proposals purpose: improving the original messages (which were also written in Spanish)
Purchasing a train ticket in Renfe might present the user with some confusing texts that might be frustrating for users.
- Seat in a silenced carriage
- Seat for people with reduced mobility
This proposals wanted to make the message simpler and added a visual element to help sum up the most important info*
This project was written in Spanish in order to serve the proposals purpose: improving the original messages (which were also written in Spanish)

Silent Carriage Original

Silent Carriage Proposal

Seat for People with Reduced Mobility Original
Seat for People with Reduced Mobility Proposal