TEXT PROPOSAL FOR RENFE


Class Project
Postgraduate in UX Writing by Shifta






THE CHALLENGE


Purchasing a train ticket in Renfe might present the user with some confusing texts that might be frustrating for users.






THE CHALLENGE


Purchasing a train ticket in Renfe might present the user with some confusing texts that might be frustrating for users.


- Seat in a silenced carriage
- Seat for people with reduced mobility

This proposals wanted to make the message simpler and added a visual element to help sum up the most important info*

This project was written in Spanish in order to serve the proposals purpose: improving the original messages (which were also written in Spanish)





Silent Carriage Original  

Silent Carriage Proposal




Seat for People with Reduced Mobility Original

Seat for People with Reduced Mobility Proposal